Professional Code of Conduct

As a professional Aesthetic Practitioner I agree to follow and be held accountable to the following professional guidelines which I have the upmost respect for, as I put my clients safety first:

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• My clients are my main responsibility and I will treat each one as an individual and I will maintain a professional consistency.

• I will provide my clients with information relating to the treatment they are interested in before, during and after the treatment.

• When I am dealing with my clients personal details, sometimes of a sensitive nature, confidentiality is key and I must adhere to at all times the GDPR 2018.

• I will not share an individual’s details unless permission has been given by that individual or if I feel that the individual is at risk of harm.

• During and following a treatment I will document accurate records of information relevant to the treatment.

• A consultation must be carried out prior to the treatment, along with a signed consent form. Treatment must not go ahead without this signature of consent from my client.

• Discrimination will not be tolerated and will be thoroughly investigated should this occur.

• I will respond honestly and be constructive to anyone who complains about any treatment that I have administered.

• I will act in a professional and compassionate way and I will always seek to put matters right if my client believes to have, for any reason, suffered harm or discontent. I will explain fully and promptly to the person affected what has happened and the likely effects/repercussions.

• My insurance information will be displayed for my clients to view.

• I hold an up-to-date first aid certificate with Anaphylaxis management.